How SureLoan works for you

With SureLoan, the process is simple and hassle-free from start to finish. Just follow a few quick and easy steps to apply, get approved, and receive your payout fast — with clear, transparent terms so you always know what to expect and can borrow with confidence.

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The 1-2-3 payout path

Step 1

Step 1: Choose your loan amount

Select the exact amount you need (up to R8,000) using our interactive slider. You'll see the total cost upfront—no hidden fees or surprises.

Step 2

Step 2: Apply & verify quickly

Complete our simple online form and submit the required documents via WhatsApp or Web. No paper, no queues, no office visits.

Step 3

Step 3: Receive & repay with ease

Once approved, funds are in your account within hours. Repayment is automated via DebiCheck, keeping you in control.

What you'll need to apply

Phone with message icon

A valid South African
cellphone number and email address.

ID card icon

A valid South African ID (Green book or Smart card)

Document with thumbs up icon

3 Most recent payslips
and bank statements.

Person with checkmark icon

To be 18 years or older.

Repayment & responsibility

HOW DO I SETTLE MY LOAN?

We've made the repayment process automated and transparent so
you can focus on your finances, not your calendar.

Automated Debit Orders icon

Automated Debit Orders

We'll schedule a debit order to align with your pay date, ensuring your account stays up to date without manual effort.

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Simple Authentication icon

Simple Authentication

You remain in control. You'll just need to approve the mandate via your banking app or a secure SMS/DebiCheck prompt.

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Clear Visibility icon

Clear Visibility

Your repayment schedule, including exact dates and totals, is provided upfront. No guesswork, no hidden costs.

What happens if I miss a payment?

We know that financial hurdles happen. If you're worried about an
upcoming installment, communication is the best tool you have.

Open Channels icon

Open Channels

Reach out to our support team before your due date. We're often able to restructure your plan to help you stay on track.

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Protecting Your Future icon

Protecting Your Future

Maintaining your payment history is vital. Consistent defaults can hinder your ability to apply for vehicle financing or mortgages later on.

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Regulatory Fees icon

Regulatory Fees

In line with the National Credit Act, overdue accounts may attract standard late-interest charges and collection fees.

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Resolution Process icon

Resolution Process

While we reserve the right to involve external recovery partners for long-overdue accounts, our goal is always to find a solution directly with you first.